The Implementation of Good Governance Principles in Permit Issuance Services (Study at the Intelligence Security Unit, Blitar City Police Resort)
Abstract
This research is motivated by the lack of public understanding regarding the procedures and requirements for the issuance of permits at the intelligence security unit of the Blitar City Police Resort. This study uses a descriptive method, employing Sedarmayanti's theory of good governance principles, which include accountability, transparency, participation, and the rule of law. The study's findings show that, on the whole, good governance concepts have been applied effectively when issuing licenses. The supporting factors for the implementation of good governance principles in the issuance of permits include human resources, public participation, equipment, as well as organization and management. However, there are some obstacles in the implementation of good governance principles in the issuance of permits, consisting of internal and external factors.
References
Amin Widjaja Tunggal. (2012). Audit kecurangan dan akuntansi forensik. Jakarta. Harvindo.
Bahrudin, A., & Hidayat, S. A. (2023). Implementasi Good Governance Dalam Pelayanan Publik di Kantor Kecamatan Semarang Timur. Public Service And Governance Journal, 4(2):1–17.
Batinggi, A dan Badu Ahmad. (2013). Manajemen Pelayanan Publik. Yogyakarta. Andi Offset.
Berry, L. L., Parasuraman, A., & Zeithaml, V. A. (1990). Delivering Quality Service: Balancing Customer Perceptions and Expectations. Business. https://doi.org/10.1177/0001699303046002008
Inu Kencana Syafiie, 2006. Ilmu Administrasi Publik. Jakarta. Rineka Cipta.
Kepmenpan No. 63/KEP/M.PAN/7/2003
Keputusan Bersama Menteri Dalam Negeri Republik Indonesia dan Menteri Pertahanan Keamanan Republik Indonesia Nomor 153 Tahun 1995 Nomor Kep/12/XII/1995 tanggal 26 Desember 1955 tentang Petunjuk Pelaksanaan Perizinan sebagaimana diatur dalam Pasal 510 Kitab Undang-Undang Hukum Pidana dan Pemberitahuan sebagaiaman diatur dalam Undang-Undang Nomor 5 PNPS Tahun 1963 tentang Kegiatan Politik
Kurniawan, Agung. 2005. Transformasi Pelayanan Publik. Yogyakarta. Pembaruan.
Mardiasmo. 2009. Akuntansi Sektor Publik. Yogyakarta. Andi Yogyakarta.
Ridwan, H. R. 2006. Hukum Administrasi Negara. Jakarta. Rajagrafindo. Hal. 217.
Rinjani, F., & Roostika, R. (2022). Pengaruh Keramaian dan Daya Tarik Destinasi Wisata di Bukit Paralayang Watugapit dan Pantai Parangtritis Yogyakarta terhadap Perilaku Niat Berkunjung Ulang Wisatawan. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 1(5), 34–50.
Sedarmayanti. (2017). Reformasi administrasi publik, reformasi birokrasi, dan kepemimpinan masa depan: mewujudkan pelayanan prima dan kepemerintahan yang baik. Bandung: Refika Aditama.
Sinambela, L. P. 1992. Ilmu dan Budaya Perkembangan Ilmu Administrasi Negara. Jakarta. PT Bumi Aksara.
Sugiyono. (2020). Metode Penelitian Kualitatif. Bandung: Alfabeta CV.
Widodo, J. (2001). Good Governance Telaah Dari Dimensi Akuntabilitas, Kontrol Birokrasi Pada Era Desentralisasi Dan Otonomi Daerah. Surabaya: Insan Cendekia.
Peraturan Pemerintah Nomor 38 Tahun 2017
Undang-Undang Nomor 2 Tahun 2002 tentang Kepolisian Negara Republik Indonesia.
Copyright (c) 2024 Rizki Ameilia Nugraha, Ferida Asih Wiludjeng, Sutowo
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
