Analysis of Organizational Communication Patterns in Shaping Organizational Behavior and Public Participation in Community Empowerment
DOI:
https://doi.org/10.35457/translitera.v15i1.5726Keywords:
Organizational Communication, Organizational Behavior, Public ParticipationAbstract
Communication within an organization is an important factor in determining the success of community empowerment programs. The purpose of this research is to analyze the ways of organizational communication, organizational behavior, and public participation in community empowerment programs. The approach used is a qualitative descriptive approach, with data collection thru observation, documentation, and in-depth interviews. The study results indicate that the organization's communication pattern is still not optimal, characterized by the dominance of one-way vertical communication, unequal distribution of information, and minimal use of modern communication media. These conditions result in the formation of uneven organizational behavior, where some members are active while others tend to be passive. Public participation is quite good during the implementation stage, but still low during the planning and evaluation stages. This research concludes that organizational communication plays a central role in shaping organizational behavior and enhancing public participation. This research helps improve participatory organizational communication methods in community empowerment programs.
Downloads
References
Arnstein, S. R. (1969). A ladder of citizen participation. Journal of the American Institute of Planners, 35(4), 216–224. https://doi.org/10.1080/01944366908977225
Chan, A. P. C., Ma, T., & Li, Y. (2022). Public participation in infrastructure projects: Trends and implications for governance. Sustainability, 14(3), 1456. https://doi.org/10.3390/su14031456
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications. https://doi.org/10.4135/9781506335193
Denzin, N. K., & Lincoln, Y. S. (Eds.). (2018). The SAGE handbook of qualitative research (5th ed.). SAGE Publications. https://doi.org/10.4135/9781506335155
Fu, W., Wang, Q., & Yang, X. (2023). Organizational listening and public engagement: Evidence from public sector institutions. Public Relations Review, 49(2), 102256. https://doi.org/10.1016/j.pubrev.2023.102256
Horák, J., Skýpalová, R., & Vávrová, E. (2022). Internal communication and organizational culture in public organizations. Sustainability, 14(9), 5302. https://doi.org/10.3390/su14095302
Kim, J. N., Xu, S., & Rim, H. (2023). Dialogic communication and organization–public relationships: A meta-analysis. Journal of Public Relations Research, 35(1), 1–20. https://doi.org/10.1080/1062726X.2022.2077745
Larson, G. S., Linabary, J. R., & Long, Z. (2022). Communication inclusion and employee engagement: A systematic review. Management Communication Quarterly, 36(4), 567–593. https://doi.org/10.1177/08933189221085945
Lee, Y., Kim, S., & Krishna, A. (2022). Public engagement through digital communication: Evidence from local governments. Government Information Quarterly, 39(2), 101657. https://doi.org/10.1016/j.giq.2021.101657
Men, L. R. (2021). Engaging employees in China: The impact of communication channels, organizational transparency, and authenticity. Public Relations Review, 47(1), 101927. https://doi.org/10.1016/j.pubrev.2020.101927
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications. https://doi.org/10.4135/9781452234887
Robbins, S. P., & Judge, T. A. (2023). Organizational behavior (18th ed.). Pearson. https://doi.org/10.4324/9781003270935
Tubek, S. (2022). Communication strategies and public participation in local governance. Public Organization Review, 22(4), 789–805. https://doi.org/10.1007/s11115-021-00561-2
Welch, M. (2018). Internal communication, employee engagement and identity: A study of public sector organizations. Public Relations Review, 44(2), 223–234. https://doi.org/10.1016/j.pubrev.2017.10.001
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Ulva Roifatul Lailin, Putri Cinta Mei
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Copyright on any article is retained by the author(s).
- Author grant the journal, right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
- The article and any associated published material is distributed under the Creative Commons Attribution-ShareAlike 4.0 International License
How to Cite
.png){kind=icon}
