LEGAL PROTECTION FOR CONSUMERS FOR ELECTRONIC GOODS THAT DO NOT HAVE SNI (INDONESIAN NATIONAL STANDARD)
Abstract
The purpose of writing this article is to examine legal protection for consumers for electronic goods that do not have SNI (Indonesian National Standard), and understand consumer legal remedies for resolving disputes over losses caused by electronic goods that do not have SNI (Indonesian National Standard). The research method used is a normative legal research method through an approach to legislation. The results of this study show that the legal protection for consumers of electronic goods that do not have SNI (Indonesian National Standards) is protected not only by law no. 8 of 1999 concerning Consumer Protection Article 8 paragraph (1) letter a, but is also regulated by Law No. 20 of 2014 concerning Standardization and Conformity Assessment and is also regulated by the Regulation of the Minister of Industry of the Republic of Indonesia Number 15 of 2018 concerning the Enforcement of Indonesian National Standards (SNI). In Mandatory Audio Video and Similar Electronic Products. Consumer legal efforts in resolving disputes over losses caused by electronic goods that are not SNI (Indonesian National Standard) based on Law no. 8 of 1999 concerning Consumer Protection are regulated in Article 45 paragraph (1). Consumers can sue business actors through an institution tasked with resolving disputes between consumers and business actors/consumers can sue through a court within the scope of the general court.
References
Copyright (c) 2023 Dani fadhlurrahman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).