The Relationship between Job Stress and Employee Performance in Manufacturing Industry in Indonesia

  • Deasy Lastya Sari Bina Nusantara University
  • Ribka Intan Putri Sinaga Bina Nusantara University
  • Helen Storyna Bina Nusantara University
  • Fergyanto E. Gunawan Bina Nusantara University
  • Muhammad Asrol Bina Nusantara University
  • A.A.N. Perwira Redi Bina Nusantara University
Abstract views: 65 , PDF downloads: 40
Keywords: Employee Performance, Manufacturing Industry, Work Environment, Work Stress

Abstract

One-fourth of Indonesia's Gross Domestic Product or GDP is from the manufacturing industry sector. Indonesia's government has proactively encouraged companies to increase their production capacity to meet the global demands, leading to strong demand for employees to work harder, affecting the workers' health. Overwork is often associated with fatigue, stress, and various health problems. Moreover, stress due to excessive work is a general problem many industries face and frequently influences workers' performance.  Therefore, this research intends to examine the relationship between work stress and workers' performance, particularly in the manufacturing industry in Indonesia. The sample data are collected from ninety-three workers at the staff level across various companies in the manufacturing sector. The relationships between the determining factors and the Employee Productivity are evaluated by using the multivariate regression analysis. At the correlation coefficient of 0.972, we found a statistically strong relationship between the work environment and Stress to the workers' performance. The condition of low performance is attributed to the non-standard working hours and low quality of the relationship between colleagues and their superiors. Finally, the research recommends improved management of workers' stress by companies involving the adoption of flexible working hours and better communication between parties via discussion forums and meetings. Therefore, employees will be more motivated to improve work productivity.

Downloads

Download data is not yet available.

References

Robbins, S. P., & Coulter, M. (2007). Principles of management. Translated by Seyyed Mohammad Arabi and Mohammed Ali Hamid Rafiee and Behrouz Asrari Ershad, Fourth Edition, Tehran: Office of Cultural Studies.
Materson, I. (1980). Stress at work: A managerial perspective. Glenview, IL: Scott, Foresman.
Shimazu, A., & Kosugi, S. (2003). Job stressors, coping, and psychological distress among Japanese employees: interplay between active and non-active coping. Work & Stress, 17(1), 38-51.
Selye, H. (2013). Stress in health and disease. Butterworth-Heinemann.
MacKay*, C. J., Cousins, R., Kelly, P. J., Lee, S., & McCAIG, R. H. (2004). ‘Management Standards’ and work-related stress in the UK: policy background and science. Work & Stress, 18(2), 91-112.
Bamba, M. (2016). Stress management and job performance in the industries sector of Mali. Journal of Service Science and Management, 9(03), 189.
Ahmed, A., & Ramzan, M. (2013). Effects of job stress on employees job performance a study on banking sector of Pakistan. IOSR Journal of Business and Management, 11(6), 61-68.
Al Rasasi, A., Al Faisal, W., El Sawaf, E., Hussain, H., & Wasfy, A. (2015). Work-related stress among nurses working in Dubai, a burden for healthcare institutions. American Journal of Psychology and Cognitive Science, 1(2), 61-65.
AlMazrouei, H., & Pech, R. J. (2015). Working in the UAE: Expatriate management experiences. Journal of Islamic Accounting and Business Research.
Khan, N., & Khurshid, S. (2017). Workplace stress and employee wellbeing: Case of health care staff in UAE. European Scientific Journal, 13(5), 217-226.
Mathis, L. R., & Jackson, J. H. (2006). Manajemen sumber daya manusia (Human resource management). Jakarta, Salemba Empat.
Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (Task Load Index): Results of empirical and theoretical research. In Advances in psychology (Vol. 52, pp. 139-183). North-Holland.
Sedarmayanti, M., & Pd, M. (2001). Sumber daya manusia dan produktivitas kerja. Bandung: CV. Mandar Maju.
Caruso, C. C., Bushnell, T., Eggerth, D., Heitmann, A., Kojola, B., Newman, K., ... & Vila, B. (2006). Long working hours, safety, and health: toward a National Research Agenda. American journal of industrial medicine, 49(11), 930-942.
Mangkunegara, A. A. P. (2016). Manajemen sumber daya manusia perusahaan. PT. Remaja Rosdakarya.
Osterman, P. (1995). Work/family programs and the employment relationship. Administrative science quarterly, 681-700.
Al-Omari, K., & Okasheh, H. (2017). The influence of work environment on job performance: A case study of engineering company in Jordan. International Journal of Applied Engineering Research, 12(24), 15544-15550.
Published
2021-09-22
How to Cite
Deasy Lastya Sari, Sinaga, R. I. P., Helen Storyna, Fergyanto E. Gunawan, Muhammad Asrol, & A.A.N. Perwira Redi. (2021). The Relationship between Job Stress and Employee Performance in Manufacturing Industry in Indonesia. JARES (Journal of Academic Research and Sciences), 6(2), 26-38. https://doi.org/10.35457/jares.v6i2.1640