EVALUATION OF THE UIN SULTHAN THAHA SAIFUDDIN JAMBI WEBSITE USING THE USABILITY TESTING METHOD
DOI:
https://doi.org/10.35457/g24avb09Keywords:
Evaluasi, System Usability Scale, Usability Testing, WebsiteAbstract
Abstrak: Website universitas sebagai bagian dari transformasi digital, berfungsi untuk menyediakan informasi akademik dan administratif yang penting bagi mahasiswa, dosen, dan masyarakat umum. Namun, masih ditemukan masalah seperti navigasi yang tidak optimal dan struktur informasi yang kurang jelas. Penelitian ini dilakukan untuk mengevaluasi penggunaan website Universitas Ialam Negeri Sultan Thaha Saifuddin Jambi menggunakan metode Usability Testing dan System Usability Scale (SUS). Evaluasi dilakukan dengan melibatkan 97 responden yang terdiri dari mahasiswa, Dosen dan staf universitax. Data dikumpulkan melalui observasi, wawancara, dan kuesioner SUS untuk mengukur lima atribut utama usability: learnability, efficiency, memorability, errors, dan satisfaction. Hasil penelitian menunjukkan skor SUS website UIN STS Jambi sebesar 54.27 yang dinilai masih di bawah nilai rata-rata beberapa masalah usability, terutama pada aspek navigasi dan struktur informasi. Kesimpulannya, meskipun secara umum website ini diterima dengan baik, ada beberapa aspek yang perlu ditingkatkan untuk meningkatkan kenyamanan dan kemudahan penggunaan.
Kata Kunci Evaluasi, System Usability Scale, Usability Testing, Website
Downloads
References
Widyanto, R. A. Setiawan, A.
Hasan, L. (2014). Evaluating the Usability of Educational Websites Based on Students’ Preferences
of Design Characteristics Usability of e-learning systems: the case of Moodle View project
Usability of Educational Websites View project Evaluating the Usability of Educational Websites
Based on Students’ Preferences of Design Characteristics. International Arab Journal of E-
Technology, 3(3). https://www.researchgate.net/publication/281904323
Ananda Yul, F., Jannah, M., Tuanku Tambusai Ujung, J., Tampan, K., Delima, K. & Pekanbaru, K.
(2020). ANALISIS USABILITAS WEBSITE SIAM UMRI
Aprilia, I. H. ., Santoso, P. I., Ferdiana, R., Elektro, T., Informatika, T., Gadjah, U., & Yogyakarta,
M. (2015). Pengujian Usability Website Menggunakan SystemUsability
Baso Kaswar, A. (2022). Pengembangan Sistem Informasi Kepegawaian SMA Negeri 2 Polewali
Berbasis Web. INTEC Journal: Information Technology Education Journal, 1(3).
Brooke, J. (1996). SUS: A “Quick and Dirty” Usability Scale. Usability Evaluation In Industry, November 1996, 207–212. https://doi.org/10.1201/978149
Dalimunthe, N., Nazari, F., & Purba, K. (2019). Evaluasi website pemko pekanbaru menggunakan
metode heuristic evaluation. Jurnal Ilmiah Rekayasa Dan Manajemen Sistem Informasi, 5(2), 245-
Brooke, J. (2013). SUS : A Retrospective. Journal of Usability Studies, 8(2), 29–40.
https://www.researchgate.net/publication/285811057
Deviv, S. (2023). Pengembangan Aplikasi ATLASS (Attendance List and Student Score) Berbasis
Web di SMKN 2 Makassar (Vol. 1, Issue 1). https://e-jurnal.nobel.ac.id/index.php/transformasi
Dusea, M. A., Andriyanto, E., Ramadhan, D. W., & Saputra, M. A. (2015). Evaluasi Usability
Untuk Mengukur Penggunaan Website Event Organizer. Nasional Informatika, 1(1), 428– 434.
http://e-journal.potensi-utama.ac.id/ojs/index.php/SNIf/article/view/302
Yumarlin, M. Z. "Evaluasi Penggunaan Website Universitas Janabadra Dengan Menggunakan
Metode Usability Testing." Informasi Interaktif 1.1 (2016): 34-43.
U. Sekaran, Metode Riset Bisnis. Salemba Empat, 2006.
Riyanto, A. D., Pinilih, M., Oktaviani, A., & Riyana, E. (2022). Evaluasi Website Universitas
Amikom Purwokerto. JATISI (Jurnal Teknik Informatika dan Sistem Informasi), 9(2), 1718-1725.
Pandowo, H., & Sari, C. (2022). Blue Print Website Application as a medium for transparency of
Islamic Boarding School Activities at Subulul Huda Islamic Boarding School. Jurnal AKSI
(Akuntansi Dan Sistem Informasi), 7(2). https://doi.org/10.32486/aksi.v7i2.418
Scale. Jurnal Ilmu Pengetahuan Dan Teknologi Komunikasi, 17(1), 31–38.
https://www.neliti.com/id/publications/228045/
Mashadi, M., Nurachmad, E., & Mulyana, M. (2019). Analisis Deskriptif Penilaian Website
Perguruan Tinggi. JAS-PT (Jurnal Analisis Sistem Pendidikan Tinggi Indonesia), 3(2), 97.
https://doi.org/10.36339/jaspt.v3i2.278
Nugroho, W., & Saleh, F. (2009). Perancangan Media Komunikasi Berbasis Web untuk
Pembelajaran. https://jsi.cs.ui.ac.id/index.php/jsi/article/download/268/94/
Larasati, I. (2020). Evaluasi Penggunaan Website Universitas Islam Negeri Syarif Hidayatullah
Jakarta Dengan Menggunakan Metode Usability Testing. Computatio: Journal of Computer Science
and Information Systems, 4(1), 68-77.
Keith Francis Ratumbuisang, & Yosua Fitsgerald Ratumbuisang. (2023). ISO / IEC _ 25010 for
Quality Testing of Labor Market Information System (SIPTK). https://elektroda.uho.ac.id/
Garcia, A. (2013). UX Research | Standardized Usability Questionnaire. 1–7.
https://chaione.com/Blog/Ux-Research-Standardizing-Usability Questionnaires
Ependi, U., Kurniawan, T. B., & Panjaitan, F. (2019). System Usability Scale Vs Heuristic
Evaluation: A Review. Simetris: Jurnal Teknik Mesin, Elektro Dan Ilmu Komputer, 10(1), 65–74.
https://doi.org/10.24176/simet.v10i1.2725
Bangor, A., Kortum, P., & Miller, J. (2009). Determining what individual SUS scores mean;
adding an Adjective rating. Journal of Usability Studies, 4(3), 114–123.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Antivirus : Jurnal Ilmiah Teknik Informatika
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Copyright on any article is retained by the author(s).
- Author grant the journal, right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
- The article and any associated published material is distributed under the Creative Commons Attribution-ShareAlike 4.0 International License
How to Cite
