ANALYSING THE EFFECT OF PPDB WEBSITE QUALITY ON USER SATISFACTION USING MULTIPLE LINEAR REGRESSION
Abstract
In today’s digital era, many individuals rely on websites to quickly and efficiently obtain information. Vocational High Schools (SMK) are not left behind in leveraging modern technology through the website-based New Student Admission System (PPDB). While this system offers convenience, crucial questions arise regarding the quality of the PPDB Bersama website and its impact on user satisfaction. This study aims to analyze the effect of website quality on user satisfaction at SMKS 28 Oktober 1928 II. Utilizing the Webqual 4.0 method, the research identifies three independent variables: usability, information quality, and interaction quality, with user satisfaction as the dependent variable. Data processing was conducted using Excel and SPSS. The results indicate that all independent variables significantly contribute to user satisfaction. The coefficient of determination (R²) of 0.813 suggests that 81.3% of user satisfaction can be explained by these variables, while the remaining percentage is influenced by other factors. These findings affirm that the quality of the PPDB Bersama website has a significant positive impact on user satisfaction at SMKS 28 Oktober 1928 II, highlighting the importance of enhancing and maintaining platform quality to support better educational processes.
Downloads
References
[2] K. Khoziri, A. F. Fitria, and M. Muhsi, “Analisa Kepuasan Pengguna Aplikasi CBT di Universitas Islam Madura menggunakan Metode TAM,” J. SISKOM-KB (Sistem Komput. dan Kecerdasan Buatan), vol. 7, no. 3, pp. 300–305, 2024, doi: 10.47970/siskom-kb.v7i3.689.
[3] A. M. Pratama, D. R. Ramadhani, M. S. Arifiansyah, R. K. Hapsari, and K. Kunci, “Implementasi Pengembangan Website Profile MI Pers Min Menggunakan Metode Waterfall Berbasis E-Leraning,” vol. 3, no. 2, pp. 211–218, 2024, doi: 10.31284/p.semtik.2024-2.6212.
[4] E. Z. F. Nurhayati and M. S. Haq, “Manajemen penerimaan peserta didik baru (Ppdb) pada masa pandemi covid-19 di SMP Negeri 15 Surabaya,” Edu Learn. J. Educ. Learn., vol. 2, no. 1, pp. 27–35, 2023, [Online]. Available: 10.47134/webofscientist. v2i1.30
[5] R. Alif, R. Putra, A. Subowo, and R. S. Astuti, “Efektivitas Pelayanan Penerimaan Peserta Didik Baru di Dinas Pendidikan Kota Bekasi,” pp. 1–12.
[6] A. Muhsin and D. A. Zuliestiana, “Analisis pengaruh kualitas website (webqual) 4.0 terhadap kepuasan pengguna bukalapak di Kota Bandung,” J. e-Proceeding Manag., vol. 4, no. 3, pp. 2424–2433, 2017.
[7] M. N. Fauzan, O. Nurdiawa, and Y. A. Wijaya, “Analisis Sistem Website Sekolah Adiwiyata Menggunakan Website Quality (WEBQUAL),” J. Janitra Inform. dan Sist. Inf., vol. 3, no. 1, pp. 40–48, 2023, doi: 10.25008/janitra.v3i1.167.
[8] T. N. Padilah and R. I. Adam, “Analisis Regresi Linier Berganda Dalam Estimasi Produktivitas Tanaman Padi Di Kabupaten Karawang,” FIBONACCI J. Pendidik. Mat. dan Mat., vol. 5, no. 2, p. 117, 2019, doi: 10.24853/fbc.5.2.117-128.
[9] N. Khoiriah and A. Abdullah, “Pengaruh Current Ratio, dan Debt to Equity Ratio terhadap Return on Equity,” J. Ilm. Swara Manaj. (Swara Mhs. Manajemen), vol. 3, no. 3, p. 450, 2023, doi: 10.32493/jism.v3i3.32412.
[10] D. D. Apriyani and E. D. Sirait, “Pengembangan Instrumen Minat Belajar Siswa pada Pelajaran Matematika,” SAP (Susunan Artik. Pendidikan), vol. 6, no. 1, 2021, doi: 10.30998/sap.v6i1.9311.
[11] A. N. Salim and T. Sutabri, “Analisis IT Service Management (ITSM) Pada Layanan Marketplace Shopee Menggunakan Framework ITIL V3,” Technol. Inf., vol. 17, no. 1, pp. 2614–5405, 2023, [Online]. Available: https://journal.uniku.ac.id/index.php/ilkom
[12] I. Sintia, M. D. Pasarella, and D. A. Nohe, “Perbandingan Tingkat Konsistensi Uji Distribusi Normalitas Pada Kasus Tingkat Pengangguran di Jawa,” Pros. Semin. Nas. Mat. Stat. dan Apl., vol. 2, no. 2, pp. 322–333, 2022.
[13] S. F. Arsito, “Pengaruh Produk, Harga, dan Promosi Terhadap Keputusan Pembelian Konsumen Woles Chips,” Ecobisma (Jurnal Ekon. Bisnis Dan Manajemen), vol. 6, no. 2, pp. 1–13, 2019.
[14] G. Pratiwi and T. Lubis, “PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN PELANGGAN UD ADLI DI DESA SUKAJADI KECAMATAN PERBAUNGAN Gusti,” Bisnis Mhs., pp. 215–224, 2021.
[15] Y. Syafari and M. Montessori, “Analisis Pembelajaran Daring Terhadap Motivasi Belajar Dan Prestasi Belajar Siswa Dimasa Pandemi Covid-19,” J. Basicedu, vol. 5, no. 3, pp. 1294–1303, 2021, doi: 10.31004/basicedu.v5i3.872.
Copyright (c) 2024 Antivirus : Jurnal Ilmiah Teknik Informatika
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Copyright on any article is retained by the author(s).
- Author grant the journal, right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
- The article and any associated published material is distributed under the Creative Commons Attribution-ShareAlike 4.0 International License
