Pengaruh Kualitas Pelayanan terhadap Kepuasan Konsumen. Translitera : Jurnal Kajian Komunikasi dan Studi Media, [S. l.], v. 11, n. 2, p. 56–61, 2022. DOI: 10.35457/translitera.v11i2.2449. Disponível em: https://ejournal.unisbablitar.ac.id/index.php/translitera/article/view/2449. Acesso em: 16 dec. 2025.