“THE EFFECT OF SERVICE QUALITY TO THE GUEST SATISFACTION : Case Study at Puri Perdana Hotel Blitar)”. JOSAR (Journal of Students Academic Research) 5, no. 1 (June 17, 2020): 29–39. Accessed January 31, 2026. https://ejournal.unisbablitar.ac.id/index.php/josar/article/view/1036.