PR TIKET.COM COMMUNICATION CRISIS IN RESPONDING TO COMMENTS BY USERS ON INSTAGRAM @TIKETCOM DURING THE COVID-19 PANDEMIC. JOSAR (Journal of Students Academic Research), [S. l.], v. 8, n. 1, p. 19–29, 2023. DOI: 10.35457/josar.v9i1.2443. Disponível em: https://ejournal.unisbablitar.ac.id/index.php/josar/article/view/2443. Acesso em: 9 dec. 2025.