Anggering Hanevie, K. and Kusnarto 2023. PR TIKET.COM COMMUNICATION CRISIS IN RESPONDING TO COMMENTS BY USERS ON INSTAGRAM @TIKETCOM DURING THE COVID-19 PANDEMIC. JOSAR (Journal of Students Academic Research). 8, 1 (Mar. 2023), 19-29. DOI:https://doi.org/10.35457/josar.v9i1.2443.